KAPA CRM
Turn customer conversations into organised sales opportunities.
Manage customer relationships and supported sales workflows in one place. Capture leads from WhatsApp enquiries, track follow-ups and see your pipeline on WhatsApp or in KAPA HUB.

Turn customer conversations into organised sales opportunities.
Manage customer relationships and supported sales workflows in one place. Capture leads from WhatsApp enquiries, track follow-ups and see your pipeline on WhatsApp or in KAPA HUB.
B2B companies, distributors, service providers, sales teams and growing SMEs.
Keep customer information organised and improve sales follow-up discipline.
Everything in KAPA CRM
Customer records
Every contact, company and conversation in one place.
Sales pipeline
Clear stages from new lead to won.
Follow-up tracking
Daily reminders so no lead is forgotten.
Interaction history
See what was said and promised.
Sales reporting
Pipeline value, conversion and team activity.
Invoice handoff
Turn won deals into invoices where supported.
From app message to managed workflow
Your team works in the KAPA App. Owners and managers see everything in KAPA HUB. WhatsApp is available as an optional add-on.
- 1Capture
WhatsApp enquiries become leads.
- 2Organise
Leads move through pipeline stages.
- 3Follow up
Reminders keep every deal moving.
- 4Close
Won deals flow to KAPA Invoice.
Who uses KAPA CRM
B2B sales teams
Structured pipeline management on the go.
Distributors
Manage dealer and customer relationships.
Service businesses
Turn enquiries into booked jobs.
Billed monthly in your local currency. Taxes added at checkout.
- All KAPA CRM features listed above
- iOS & Android app for your team
- KAPA HUB dashboard and reports
- User roles and access control
- Upgrade to a suite or KAPA ONE any time
Connect KAPA CRM with other KAPA products — your data stays in one place.
KAPA CRM can be combined with KAPA Invoice and other eligible products.