Kapa

KAPA CRM

Turn customer conversations into organised sales opportunities.

Manage customer relationships and supported sales workflows in one place. Capture leads from WhatsApp enquiries, track follow-ups and see your pipeline on WhatsApp or in KAPA HUB.

$49 /month · starting price
Overview

Turn customer conversations into organised sales opportunities.

Manage customer relationships and supported sales workflows in one place. Capture leads from WhatsApp enquiries, track follow-ups and see your pipeline on WhatsApp or in KAPA HUB.

Ideal for

B2B companies, distributors, service providers, sales teams and growing SMEs.

Business benefit

Keep customer information organised and improve sales follow-up discipline.

Features

Everything in KAPA CRM

01

Customer records

Every contact, company and conversation in one place.

02

Sales pipeline

Clear stages from new lead to won.

03

Follow-up tracking

Daily reminders so no lead is forgotten.

04

Interaction history

See what was said and promised.

05

Sales reporting

Pipeline value, conversion and team activity.

06

Invoice handoff

Turn won deals into invoices where supported.

How it works

From app message to managed workflow

Your team works in the KAPA App. Owners and managers see everything in KAPA HUB. WhatsApp is available as an optional add-on.

  1. 1
    Capture

    WhatsApp enquiries become leads.

  2. 2
    Organise

    Leads move through pipeline stages.

  3. 3
    Follow up

    Reminders keep every deal moving.

  4. 4
    Close

    Won deals flow to KAPA Invoice.

Use cases

Who uses KAPA CRM

B2B sales teams

Structured pipeline management on the go.

Distributors

Manage dealer and customer relationships.

Service businesses

Turn enquiries into booked jobs.

Works with

Connect KAPA CRM with other KAPA products — your data stays in one place.

KAPA CRM can be combined with KAPA Invoice and other eligible products.

Frequently asked questions

Yes. Ask for your pipeline or follow-ups and get a summary in chat.

Yes. The KAPA Sales Suite combines CRM and Invoice.

Yes. Start with one user and add your team as you grow.